Questions, answered plainly.

A cent of model use: 100 credits is a dollar. A quick question costs a few. A long brief — an agent that hires a few sub-agents, reads a lot and hands you a file — costs many more. Nothing is charged twice.

Hover your account at the bottom of the sidebar and the menu shows what is left of this month, out of what your plan grants. The same figure, with the renewal date beside it, is in Settings. Both update as runs settle rather than once a day. On the trial the menu counts down the trial instead — what is left of the 500 — and there is no renewal date until the plan starts.

On Traven, new runs stop until your credits reset on your billing date. On Free it is different: the 500 credits do not reset, and spending them is what starts Traven — the card you gave is charged $20.00 and 2,000 credits arrive, so the work carries straight on. Nothing is deleted and nothing is cut off mid-run — your projects, files, connections and automations stay exactly as they are. If you need them sooner, moving up a plan takes effect as soon as the payment does.

Yes. Whatever is left when your billing date comes round is still there, and the new month’s credits are added to it — a quiet month is not a wasted one. Moving down a plan keeps the balance you have already built up.

Whichever one suits the job. traven routes each task to the model that is best at it — one for planning and delegation, another for research and code, another for writing. You do not pick, and there is no cheaper version of the product: plans differ only in how many credits they include.

Two things cost credits beyond the model itself: a web search, and generating an image at $0.04 each. Reading a page costs nothing.

The Free plan: 500 free credits, and the whole product behind them — every model, every connector, every feature, spent however fast the work needs. There is no clock on it. It does take a card, and it charges nothing until those credits run out, at which point Traven takes over at $20.00 a month for 2,000 credits.Until they run out there is nothing to pay and nothing to cancel. Making an account costs nothing and asks for nothing; you choose a plan on the way in.

$20.00 a month, and there is no contract to get out of. One plan, cancelled from inside the product in a click, and whatever credits you have not used roll into the next month.

One brief, handed to one agent. That agent does the work itself or hires sub-agents for parts of it, and each of them reports back when it is done. A project can hold many runs — a run is a task, not a session.

Up to 8. One main agent for the project, and the specialists it hires for a job — a flat team, not an org chart. The limit is deliberate: measured across every run this product has executed, one specialist finished the job cleanly 91% of the time and three finished it 15% of the time, because four agents sharing one budget run out before anyone writes the answer.

No. A run can never spend more than the credits you have left — that is the ceiling, and it is a stop rather than a warning: a run that reaches it finishes up, reports what it has, and does not quietly keep going. Runs also stop after 24 hours.

20 runs every 10 minutes on a plan, and 6 before you have bought one, with 12 going at once. The limit is there to catch a client stuck in a loop rather than to ration you — what actually bounds your spending is your credits.

Yes. When a run finishes, your brief and the answer are saved as one line, and an agent can also store a durable fact about you or your work. The next run starts with a handful of the notes that best match what you just asked, marked as possibly stale — where a note disagrees with the project’s current files, the files win.

The run carries on. It is not tied to your browser — it keeps working, keeps saving, and is waiting for you when you open the project again. Closing a tab ends the view, not the work.

A prompt a folder sends itself on a schedule — “check my inbox every morning”, “summarise the launch every day this week”. The agent decides the timing from what you asked for, including how many times to run if your request implies an end. Each one can be paused or deleted from the folder it belongs to.

Into the project, beside the agent that made them. They are versioned rather than overwritten — a revision keeps the old one, and nothing is deleted when an agent changes its mind. You can download any of them.

Search the web, read pages, generate images, and write and revise files. That is enough for research, drafting and most one-off jobs. Connections are for work that touches a system you already use.

47services from a fixed list, including GitHub, Slack, Notion, Linear, Gmail, Google Drive and Calendar, Jira, HubSpot, Stripe and X. Most take a token you create in that vendor’s own settings, or an OAuth sign-in; four need no credential at all. You connect once and every agent in the workspace can use it.

A further 3appear on the Connections screen marked unavailable, each saying why. They are listed rather than hidden so you can tell “we do not support this” from “this vendor will not allow it”. You cannot point traven at an arbitrary server of your own.

Yes — a new connection arrives able to act, and that is a deliberate choice rather than an oversight. The product promises employees who do the work, and a connector that can read your Notion and change nothing is a disappointment nobody is warned about.

You can narrow any connection in one click. Ask me first parks every change in a queue showing exactly which system, which action and which arguments were asked for, and nothing happens until you approve it. Read only switches the changing tools off altogether. Individual tools can be turned off within any of the three.

With a link sent to your email. There is no password to choose, forget or have stolen, and no password to change if you are worried about one.

Only you, unless you share one. Sharing is per project and per person, and a viewer can read everything in it but cannot start runs — putting agents to work on somebody else’s project spends their money, so it takes edit access.

Everything you have made stays exactly where it is — projects, files, connections, automations. The paid models stop, the free ones keep working, and starting a plan again picks up where you left off. Nothing is deleted for non-payment.

Yes — email admin@traven.ai and it is done by hand, deliberately: it removes every project, run, file and connection, cancels any subscription, and is not reversible. You get confirmation of what was removed.

Company workspaces — shared projects, roles, per-person ceilings, one invoice — are set up by hand at the moment rather than by signing up. Ask for one and we will be in touch. Teams are billed for what they use rather than on these plans.